Glenside Hours:
Mon - Fri: 8am - 9:30pm
Sat: 8am - 4pm
Sun: 8am -12pm & 1pm - 3pm
Willow Grove Hours:
Mon, Tues, Fri: 8am-6pm
Wed: 8am-4pm
Sat: 9am -3pm
 
 
 

Why RAU?

Rau is dedicated to providing our patients with the best possible care at all times, so we have developed the Rau Personalized Patient Care system. This system guarantees that your pet will receive care from the same doctor and nurse consistently throughout the length of his or her visit. Don’t worry about explaining the same symptoms over and over again as different nurses enter the exam room. Explain your pet’s condition once and receive the optimal care you deserve in a timely manner.

The medical staff at Rau conducts routine Care Calls to follow-up on all of our sick pet patients. Not only does this provide feedback on your pet’s recovery, but also gives you the opportunity to ask questions regarding any medications or follow-up instructions.

Our staff is dedicated to your pet’s health and your well-being, so Rau provides immediate Surgical Summaries to all of our clients to comfort them with the outcome of their pet’s surgery. You will receive a personal call from your pet’s technician immediately after the procedure.

Need a refill? Simply call our office, or fill out a prescription refill on our website. We can have your prescription refilled, or called into another pharmacy by the end of the day.

We understand that even the calmest dogs and cats can become anxious in a hectic, noisy waiting room. Our Pet Partition offers a quieter area for patients that are stressed in social situations. Separated by a half-wall, your restless pet can relax and gradually become more comfortable in social environments. Rau is dedicated to your pet’s well-being, so we have made the waiting period as stress-free as possible.

While you wait for your appointment in our reception area, you may also enjoy one of our many educational pet health care videos. We also provide toys and activities to entertain your children while you wait. Once in the exam room, we help your pet relax by providing toys for a brief playtime.